{"id":2042,"date":"2022-12-15T15:44:34","date_gmt":"2022-12-15T15:44:34","guid":{"rendered":"https:\/\/shop.bouboulinamuseum.com\/return-policy\/"},"modified":"2023-03-24T12:25:53","modified_gmt":"2023-03-24T12:25:53","slug":"return-policy","status":"publish","type":"page","link":"https:\/\/shop.bouboulinamuseum.com\/en\/return-policy\/","title":{"rendered":"Return policy"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"2042\" class=\"elementor elementor-2042 elementor-1881\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-127aebf elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"127aebf\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-9b52034\" data-id=\"9b52034\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-a3528a2 elementor-widget elementor-widget-heading\" data-id=\"a3528a2\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Return policy<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2bae914 elementor-widget elementor-widget-text-editor\" data-id=\"2bae914\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p><span class=\"HwtZe\" lang=\"en\"><span class=\"jCAhz ChMk0b\"><span class=\"ryNqvb\">Laskarina Bouboulinas museum may replace a product you received that is defective at the manufacturer&#8217;s discretion.<\/span><\/span> <span class=\"jCAhz ChMk0b\"><span class=\"ryNqvb\">The customer must notify us within 7 calendar days of receipt.<\/span><\/span> <span class=\"jCAhz ChMk0b\"><span class=\"ryNqvb\">The costs of returning the product to our headquarters are borne solely by you in the first place, and if it proves to be indeed defective, you receive a new product with all shipping costs (including the original) borne solely by us.<\/span><\/span> <span class=\"jCAhz ChMk0b\"><span class=\"ryNqvb\">On the received receipt, there are clear instructions on what to do if you wish to return a product.<\/span><\/span> <span class=\"jCAhz ChMk0b\"><span class=\"ryNqvb\">Please follow these simple instructions in order to be served as soon as possible.<\/span><\/span> <\/span><\/p><p><span class=\"HwtZe\" lang=\"en\"><span class=\"jCAhz ChMk0b\"><span class=\"ryNqvb\">&#8211; In the event of a wrong order by the customer, it would be wise to contact them by phone, in order to replace the product. In this case, the costs should be borne by the customer.<\/span><\/span> <span class=\"jCAhz ChMk0b\"><span class=\"ryNqvb\">We will not be able to accept returns on products that are not held in our stock, and come after a special order for the customer.<\/span><\/span> <\/span><\/p><p><span class=\"HwtZe\" lang=\"en\"><span class=\"jCAhz ChMk0b\"><span class=\"ryNqvb\">\u2013 In the event that due to the mistake of the Laskarina Bouboulinas museum or its supplier regarding a product that was sent and does not fit you, contact us IMMEDIATELY and DO NOT attempt to modify\/change it as it will NOT be possible to return.<\/span><\/span> <span class=\"jCAhz ChMk0b\"><span class=\"ryNqvb\">Returns are accepted only in the original packaging and condition, even if it is a mistake of the Laskarina Bouboulina museum<\/span><\/span> <\/span><\/p><p><span class=\"HwtZe\" lang=\"en\"><span class=\"jCAhz ChMk0b\"><span class=\"ryNqvb\">\u2013 In case of choosing the wrong size or wrong product by the customer, it is possible to return and resend the correct size with the costs borne by the customer.<\/span><\/span> <\/span><\/p><p><span class=\"HwtZe\" lang=\"en\"><span class=\"jCAhz ChMk0b\"><span class=\"ryNqvb\">\u2013 At the Laskarina Bouboulina museum we are sure of the best possible packaging for each order.<\/span><\/span> <span class=\"jCAhz ChMk0b\"><span class=\"ryNqvb\">However, until the parcel reaches you, the courier transport intervenes.<\/span><\/span> <span class=\"jCAhz ChMk0b\"><span class=\"ryNqvb\">BEFORE you pick up and sign, check the package you receive.<\/span><\/span> <span class=\"jCAhz ChMk0b\"><span class=\"ryNqvb\">ONLY if you see that the package has arrived in your hands damaged in one or more of the above points, you should sign &#8220;with reservation&#8221; under your signature, opening the package in front of the carrier.<\/span><\/span> <span class=\"jCAhz ChMk0b\"><span class=\"ryNqvb\">If you see and demonstrate that the product has been damaged, you must immediately call the courier and report it.<\/span><\/span> <span class=\"jCAhz ChMk0b\"><span class=\"ryNqvb\">The courier will then inform you of the actions that can be taken.<\/span><\/span> <span class=\"jCAhz ChMk0b\"><span class=\"ryNqvb\">If you do NOT do this, you unfortunately lose any right to compensation etc.\u00a0<\/span><\/span><\/span><\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Laskarina Bouboulinas museum may replace a product you received that is defective at the manufacturer&#8217;s discretion. The customer must notify us within 7 calendar days of receipt. The costs of returning the product to our headquarters are borne solely by you in the first place, and if it proves to be indeed defective, you receive [&hellip;]<\/p>\n","protected":false},"author":4,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"no-sidebar","site-content-layout":"page-builder","ast-site-content-layout":"","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-2042","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/shop.bouboulinamuseum.com\/en\/wp-json\/wp\/v2\/pages\/2042","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/shop.bouboulinamuseum.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/shop.bouboulinamuseum.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/shop.bouboulinamuseum.com\/en\/wp-json\/wp\/v2\/users\/4"}],"replies":[{"embeddable":true,"href":"https:\/\/shop.bouboulinamuseum.com\/en\/wp-json\/wp\/v2\/comments?post=2042"}],"version-history":[{"count":4,"href":"https:\/\/shop.bouboulinamuseum.com\/en\/wp-json\/wp\/v2\/pages\/2042\/revisions"}],"predecessor-version":[{"id":2376,"href":"https:\/\/shop.bouboulinamuseum.com\/en\/wp-json\/wp\/v2\/pages\/2042\/revisions\/2376"}],"wp:attachment":[{"href":"https:\/\/shop.bouboulinamuseum.com\/en\/wp-json\/wp\/v2\/media?parent=2042"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}